Founding Inside Sales Director Outbound Call Center

Aurum Wireless - AT&T Business Dealer

Founding Inside Sales Director Outbound Call Center

Roseville, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Free food & snacks

    Opportunity for advancement

    Relocation bonus

    Signing bonus

    Training & development

    Aurum Wireless is building a high-performance outbound sales department, and we’re looking for an experienced phone-sales leader to build it with us.

    This is not a position where you inherit a finished team, established scripts, and a fully developed call-center operation. You will begin by learning our sales process firsthand, working the phones, understanding our customers, and proving that you can execute the process yourself.

    From there, you will help turn that process into a scalable department by developing the playbook, recruiting representatives, leading training, coaching calls, establishing performance standards, and building a team capable of producing consistent results.

    This is a hands-on builder role for someone who has spent years in phone sales and knows what a successful sales floor should look, sound, and feel like.

    What You’ll Be Responsible For

    Learn and personally execute our outbound sales process

    Help refine scripts, objection handling, follow-up sequences, and closing strategies

    Recruit, interview, onboard, and develop new phone-sales representatives

    Build a repeatable training and ramp-up program

    Establish call standards, scorecards, KPIs, and daily accountability

    Listen to calls and provide direct, practical coaching

    Lead daily huddles, call reviews, and performance meetings

    Improve lead management, pipeline discipline, and follow-up

    Identify problems quickly and implement solutions

    Build the department from its first representatives into a larger, structured sales organization

    Develop future team leads and managers as the department grows

    Who We’re Looking For

    This is not an entry-level position or someone’s first opportunity to manage salespeople.

    The ideal candidate has:

    Extensive phone-sales or call-center sales experience

    A proven history of personally producing strong sales results

    Experience coaching and managing outbound sales representatives

    Experience building, rebuilding, or significantly improving a sales team

    Strong knowledge of scripting, objection handling, call coaching, and performance management

    The ability to recruit and identify talented salespeople

    A highly accountable, competitive, and hands-on leadership style

    The willingness to sell alongside the team instead of managing from behind a desk

    Clear examples of measurable results they have produced

    Experience in B2B sales, telecommunications, business services, or subscription-based products is helpful, but not required. Deep phone-sales experience and the ability to build a productive team matter most.

    Compensation and Growth

    The compensation package will be designed to heavily reward both your personal experience and the department you build.

    It will include:

    Guaranteed Basepay DOE and package you accept.

    Uncapped commission on personal sales

    Ongoing overrides based on team production

    Bonuses tied to recruiting, developing, and ramping successful representatives

    Department growth and performance bonuses

    A direct path into senior sales leadership as the organization expands

    The person who successfully builds this department will have the opportunity to earn substantially more as the team grows. We are not looking to cap the upside of someone who creates real, measurable value for the company.

    This Role Is a Good Fit If You:

    Want the authority and opportunity to build something from the ground up

    Enjoy selling, coaching, recruiting, and developing people

    Know how to create urgency and accountability without destroying morale

    Can turn a successful sales process into a system other people can repeat

    Want your compensation and career growth tied directly to what you build

    Candidates should be prepared to discuss specific numbers, results, and examples during the interview process.