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Front Desk Representative

Four Points by Sheraton Cincinnati North

Front Desk Representative

West Chester, OH
Full Time
Paid
  • Responsibilities

    The Four Points by Sheraton, located in West Chester Ohio is currently seeking a friendly and outgoing individual to join our Front Desk team.

    PRIMARY RESPONSIBILITIES:

    Efficiently registers and check-out to all guests.

    Follows proper billing and cash handling procedures.

    Displays high level competency in the property management systems.

    Interacts with guests in a manner that is professional, ethical, and customer service driven.

    Follows the proper work environment procedures.

    Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.

    Provides excellent concierge services to guests

    Answers all phones in a professional and courteous manner.

    Other duties as assigned by Management.

    Columbus Hospitality Management is a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

    We are proud to be a Drug-Free Workplace/EOE.

    All applicants will be required to submit to a background check prior to employment.

    Required Skills:

    Organizational Skills.

    Communication Skills.

    Computer Skills.

    Must be familiar with the city and the attractions that it offers.

    Initiative and creative problem solving skills.

    Must be able to speak, read and write in English.