Fox Valley Institute is a well-established, innovative, full-service clinical group practice that is transforming the health and wellness industry. Our dynamic team is comprised of therapists, interns, and an energetic administrative department.

Fox Valley Institute (FVI), located in Naperville, Illinois, is a multi-award winning counseling practice focused on helping people reach their greatest potential. FVI is actively seeking qualified applicants who are passionate about superior client care, excited to make an impact from day one and who are dedicated to providing an exceptional experience for everyone they come in contact with at Fox Valley Institute.

Duties and Responsibilities:

Responsible for collecting, posting and managing account payments, credit, refunds and disputes.

Communicate with third-party billing vendor when necessary to resubmit insurance claims

Responds to inquiries from clients, providers and insurance companies providing solutions to needs

Performs various collection actions including contacting clients by phone, researching, correcting and/or resubmitting claims to third party payers

Maintain the strictest patient confidentiality and adhere to all HIPAA guidelines

Responsibilities for office administration duties including assisting clients in lobby, light housekeeping, and occasional clerical duties for therapists

Qualifications and Requirements:

High School Diploma

3+ years experience working in a doctors/hospital billing office.

Knowledge of medical billing/collection practices. Proven experience as billing specialist

Solid understanding of medical insurance and terminology

Extreme attention to detail

Knowledge of basic medical coding

Knowledge of MS Office and Google applications with strong data entry skills

Strong work ethic, self-starter, organized and a quick learner with a history of excellent attendance and punctuality

Ability to communicate information and ideas in verbal and written form so that others can clearly understand

Ability to establish and maintain effective working relationships with clients, leadership team, therapists/psychologists, and administrative team

Preferable:

Experience in a Behavioral Health Office

Experience with Psyquel Electronic Medical Record System

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an office setting to stand or sit for prolonged periods of time

Occasionally stoop, bend, kneel, crouch, reach and twist

Lift, carry, push and/or pull light to moderate amounts of weight

Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

Benefits:

Competitive compensation

Health insurance

401K retirement plan

Paid PTO

Apply today to join a team of positive, energetic, caring individuals!

Will consider local candidates only.

Job Type: Full-time