Fractal River is a consulting firm that helps growth-stage startups scale faster. It does so by working hands-on with the startups to build the technical and operational infrastructure they need to scale, while at the same time transferring knowledge and helping them develop their own internal capabilities.
Our Revenue Operations practice helps companies design and implement processes across the customer journey including Marketing, Sales, Onboarding, Customer Support, and Customer Success. To do so, we typically configure and set up a variety of systems including HubSpot, Salesforce, and ZenDesk.
We are seeking a Salesforce Administrator / Developer to join our team and help set up the Salesforce CRM platforms of our clients. The ideal candidate will have experience in both administration and development of Salesforce and will be responsible for the following:
- Setting up client Salesforce environments
- Customizing and configuring Salesforce to meet their business needs
- Developing and maintaining custom Salesforce solutions, including custom objects, fields, formulas, and Visualforce pages
- Providing training and support to users of the Salesforce platform
- Collaborating with other teams to ensure data integrity and efficient use of the Salesforce platform
- Keeping abreast of new Salesforce features and functionality and making recommendations for improvements
- Troubleshoot and solve technical issues that arise
- Collaborate with other teams to develop, implement, and maintain integrations between Salesforce and other systems
Requirements:
- At least 2 years of experience with Salesforce administration and development
- Salesforce Administrator and/or Developer certification
- Strong knowledge of Apex, Visualforce, and Salesforce configuration
- Experience with data migration and integration
- Strong understanding of data management, business processes and workflows
- Experience with Salesforce Lightning is a plus
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Bachelor's degree in Computer Science, Information Technology, or related field is preferred.
CANDIDATES MUST IDEALLY ALSO:
- Be adept at data analysis and process improvement.
- Work collaboratively but are also able to own a project with little guidance
- Thrive in an environment with constant and quick iterations.
- Seek out creative solutions to challenging problems.
- Have strong communication skills in English (CEFR LEVEL C1 IS A MUST, SEE DETAILS).
- Have strong attention to detail.
- Like to work in a very diverse work environment and be comfortable with non-hierarchical organizations.
BESIDES THE BENEFITS THAT AS PER LAW YOU ARE ENTITLED TO, WE OFFER:
- Personal development plan with accelerated career track.
- Access to an extensive reference library of books, case studies, and best practices.
- Unlimited budget for work-related books.
- Support for certifications (time to study, sandboxes, all related costs) including AWS, Google, Microsoft, and other technologies.
- Special bonuses for certifications acquired.
- Online training (Udemy, nanodegrees, etc.)
- Stretch assignments, pair-programming and code reviews with new technologies.
- Yearly performance bonus based on personal performance.
- Yearly success bonus based on company performance.
- Home office setup including fast internet, large monitor, and your favorite keyboard and mouse. After a few months, gaming chair, espresso maker, standing desk, and speakers (or other items like these).
- Monthly wellness budget to cover items such as sodas, tea, snacks, pet care, yoga, or other wellness-related items.
- Company card for wellness budget and company expenses.
- Private healthcare contribution.
- Three floating holidays and unlimited (but reasonable) PTO starting the first year.
- Fun company off-sites!