Benefits:

Flexible schedule

Opportunity for advancement

Training & development

National Real Estate Management Group Location: Moses Lake, Washington Schedule: Part Time, hybrid

Position Overview

National Real Estate Management Group is seeking a dependable and service-oriented Office Assistant to support the daily operations of our properties in the Moses Lake area. This is not a traditional desk-based office assistant position. The role will primarily assist with resident communication, maintenance coordination, property visits, inspections, vendor follow-up, and other property management activities.

This is a hybrid position that combines remote administrative work with in-person property visits and occasional office responsibilities. Candidates must live within a reasonable commuting distance of Moses Lake and be available to visit assigned properties as needed.

Key Responsibilities

Respond to resident questions, requests, and routine concerns

Receive maintenance requests and coordinate scheduling with vendors and maintenance personnel

Track open work orders and follow up to confirm timely completion

Conduct or assist with routine property, unit, move-in, and move-out inspections

Document property conditions and prepare inspection reports

Assist with resident move-ins, move-outs, and lease-related documentation

Communicate reminders, notices, and other approved information to residents

Assist with rental inquiries, application processing, and showing coordination

Monitor vacant units and help coordinate cleaning, repairs, and unit readiness

Meet vendors at properties and verify completion of assigned work

Help obtain estimates and maintain vendor and property records

Report safety, maintenance, or property concerns to management

Maintain accurate information in the property management system

Assist with rent-related communication and recordkeeping as directed

Provide limited general administrative support when needed

Follow company policies and applicable fair housing requirements

Perform other property management support duties as assigned

Qualifications

At least one year of office experience, housing, customer service, administrative, or related experience preferred

Strong communication and resident-service skills

Organized, dependable, and able to follow through on open items

Comfortable visiting properties and interacting with residents, vendors, and maintenance personnel

Able to manage multiple priorities with limited supervision

Basic proficiency with email, Google platform, and online business systems

Ability to learn property management software

Sound judgment when handling confidential or sensitive information

Ability to travel locally between assigned properties

Ability to perform the physical requirements associated with property inspections, including walking properties and using stairs

Hybrid Work Expectations

This role is hybrid, but it is not fully remote. The employee will work remotely when completing eligible administrative duties and will also be expected to visit properties, meet vendors, assist residents, attend meetings, and work from the local office when business needs require.

About National Real Estate Management Group

National Real Estate Management Group is committed to providing responsive and professional property management services. We value accountability, communication, follow-through, and respectful relationships with residents, property owners, vendors, and the communities we serve.

National Real Estate Management Group is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable federal, state, or local law.

Flexible work from home options available.