Enterprise Account Executive

Framer

Enterprise Account Executive

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Enterprise Account Executive

    Summary

    You may know some of our Enterprise customers like Spotify, Google, EA, Facebook, Booking, and more. Their design teams rely upon us to build and user test product. As an Enterprise Account Executive you will manage these top relationships, solve strategic customer problems, and expand our business. You will be part of a small team building the bedrock for how we work with enterprises at scale.

    What you'll do

    HELP THE BEST DESIGN TEAMS IN THE WORLD BUILD BETTER PRODUCTS. Identify, document, and address customer pain points. Establish customer use cases with team and align solutions thru product, partners, and services. Mobilize internal resources and teams to proactively address customer needs. Build strong, long-lasting relationships with product teams.

    LEAD BUSINESS DEVELOPMENT ON STRATEGIC ACCOUNTS. Scope, navigate, negotiate, and close new business. Build a pipeline including both account expansion and new enterprise business. Forecast and manage a pipeline to meet company goals. Regular communications with the product team to share traction, friction, and insight from customers. Collaborate with marketing on events and campaigns to assist with account expansion. Own the onboarding experience for new customers and advocate for resources as needed.

    CUSTOMER ENABLEMENT. Motivate and mentor design teams. Champion early adopters. Understand their workflow and design solutions to improve. Be resourceful. Leverage product team and partners as needed to build solutions to customer problems. Maintain a regular cadence with your customers to maintain pulse and progress.

    BECOME AN ADVOCATE FOR FRAMER AND INDUSTRY THOUGHT LEADER. Tell the Framer story through product demonstrations and events, including speaking engagements and tradeshows. Partner with cross-functional teams, such as sales engineering, marketing, engineering, and finance. Move from “vendor” to “advisor” in the customer's eyes.

    Your Background

    Successfully sold enterprise software into Fortune 500 companies

    Excellent communication skills; comfortable presenting and speaking in front of groups

    History of closing complex enterprise software sales

    Solid understanding of B2B SaaS sales models

    Adept at navigating complex organizations; can build stakeholder relationships

    Proven bridge-builder; success operating within cross-functional teams

    Minimum of 3 years experience in a new business software sales position

    Start-up experience, a plus

    Deep understanding of collaboration and/or design tools, a plus

    Framer is an equal opportunity employer. As part of our dedication to diversity, we work to ensure a fair interview process and maintain an inclusive work environment.