Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Please note this document in no way states or implies that these are the only duties to be performed by the person occupying this position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the person for this job. Duties, responsibilities and activities may change at any time or without notice.

JOB SUMMARY Responsible for processing, administrating and closing of loans. Assists loan officers with activities concerning new and refinanced loans. Answers customer inquiries and resolves routine questions. Performs other assignments or duties as required.

ESSENTIAL FUNCTIONS • Adopt the Mission, support the Vision and demonstrate the Values of the organization • Address customers with professionalism and courtesy • Resolves issues working with customers and other bank employees • Regular and punctual attendance • Complete work and meet deadlines as scheduled • Provides timely and accurate responses to Loan Operation and Compliance inquiries to correctly record the loan • Understands and follows regulations regarding loan process • Accurately prepares and processes loan files using processing system

SECONDARY FUNCTIONS • Assists others in Loan Department as needed • Performs other duties when needed

COMPETENCIES • Communication skills encompassing both verbal and written • Consistently practice customer service skills that strengthen and maintain business relationships • Problem solving and critical thinking skills • Organization, prioritization and time management skills • Proficient in technologies and adaptable to change • Report preparation as required. • Mortgage Loan Processors need working knowledge of Fannie Mae and Freddie Mac requirements, as well as all mortgage regulations • Commercial and/or AG Loan Processors need working knowledge of commercial and/or AG lending regulations

EDUCATION/EXPERIENCE/ELIGIBILITY QUALIFICATIONS • Experience in Loan Department or banking field for no less than 3 months preferred • Math skills meeting or exceeding 12th grade, college level preferred • Mortgage Processors must obtain or possess a NMLS certification

SUPERVISORY RESPONSIBILITY • None

PHYSICAL DEMANDS • Use of keyboard, phones and office equipment more than 5 hours • Lift up to 3 pounds regularly, up to 15 pounds occasionally • Sit for more than 3 hours

SECURITY RESPONSIBILITY • Maintain confidentiality of customer and proprietary bank information • It is the responsibility of all employees to be aware, observe, record and take appropriate action regarding safety and security • Employees are expected to follow policies and procedures, in addition to cooperating in investigations.

ENVIRONMENT CONDITIONS • Professional, inside, office area

AAP/EEO STATEMENT Persons will be recruited, hired and promoted for all jobs without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information or any other characteristics protected by local, state or federal laws.