The Franklin Companies is an industry leading firm that specializes in the development, construction and management of high quality senior living — our Franklin Park® communities — and multi-family residential properties — the Artisan affordable apartment communities.

Due to our continued growth, we are seeking to add someone to support HR/Operations.

The ideal person will have one or more years working in a support role in an administrative role supporting human resources or operations.

JOB DUTIES

Run reports out of operational nd HR systems

1. Create internal marketing materials for Operations and HR initiatives
2. Update job postings and review resumes received for open positions
3. update policies as directed and communicate changes to the field
4. Draft letters from dictation
5. Create Spreadsheets for Operations
6. Tracking Sales Information
7. Creating Graphs from Sales or HR data
8. Creating ad-hoc reports in various company systems
9. Assisting with the WOTC information
10. Coordinates Monthly Newsletters and Activities Calendars
11. Send out Birthday and Anniversary Recognition
12. Send out information to all New Hires
13. Administers the Survey Monkey
14. Provide general telephone support
15. Make updates to websites
16. Prepare business correspondence
17. Arrange for deliveries and overnight correspondence
18. Prepare meeting rooms and great guests, arrange for meals or refreshments
19. Run office errands as needed
20. Order supplies
21. Check google reviews for various entities
22. Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Fluency in English; reading, writing, speaking, and understanding. Bi-lingual in Spanish is a plus.
• Ability to communicate effectively with all levels of management, employees, residents, family members, and outside contacts.
• Strong leadership skills; competent to make appropriate professional decisions and to resolve/manage problems.
• Patience, tact, and cheerful disposition; ability to work in collegial fashion and model teamwork approach.
• Strong integrity with absolute respect for the sensitivity and confidential nature of employee and resident records as well as the company's proprietary information.
• Ability to seek out new methods and willing to incorporate them into existing practices when applicable.
• Prompt, dependable, and able to perform the required duties on a regular, predictable basis.

EDUCATION AND WORK EXPERIENCE

• Proficiency working with Microsoft Office Products (Intermediate Excel experience along with Business Analytics software a plus
• Professional level communication skills (verbal and written
• Proficiency in using office equipment (postage machine, copier, sorting and collating, etc.
• Able to organize information, and report results from multiple inputs
• Able to work with confidential financial and Human Resources information
• Associate or Bachelor degree in business management or related discipline, or high school diploma with commensurate work experience Preferred.
• 1+ years administrative work in an HR department or supporting an operations team is a plus
• 2+ years experience using Microsoft Office and Outlook software.
• 1+ years experience working in multi-level business databases, preferably Yardi or Onesite and working in HR information Systems.

PHYSICAL REQUIREMENTS

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

• Sit up to 60-75% of the workday.
• Stand and/or walk periodically throughout the workday.
• Occasionally push or pull up to 35 pounds unassisted. Must be able to lift up to 25 pounds.
• Occasionally kneel, bend, and reach.
• Must have good manual dexterity for typing and operation of machinery including computers.
• Requires continuous mental and visual attention to diversified operations

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This job description is not intended, and should not be construed to be an exhaustive list of all the responsibilities, skills, efforts, or physical requirements/working conditions associated with this job. Management reserves the right to revise duties as needed and may be required to perform additional tasks as necessary to meet the standards of quality and care.

Franklin Companies is an EOE