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Machine Service Technician (Mobile Response)

Frazil

Machine Service Technician (Mobile Response)

Salt Lake City, UT
Full Time
Paid
  • Responsibilities

    __POSITION OVERVIEW

    Frazil is hiring a Machine Service Technician who will be responsible for diagnosing, sorting, cleaning, scrapping, and reconditioning used frozen beverage machines. Technicians also oversee the installation and repair of machines on-site with clients. During the busy summer months, technicians may travel up to 50% of the time.

    Experience working with appliances, refrigeration, or HVAC preferred. This is a full-time career opportunity with benefits and PTO.

    Candidates must be able to pass a drug screen, background check, have a clear driving record, and be comfortable lifting 100+ lbs.

    STARING PAY: $20 -$24+

    SAMPLE DUTIES:

    • Diagnose, sort, clean and recondition used machines and parts (BUNN Ultra equipment mainly)
    • Provide mobile response installations and service calls across the US as needed; arrange logistics with operations
    • Decommission scrapped machines for disposal and spare parts
    • Document job completion
    • Welcome and professionally engage with customers during in-store projects to ensure expectations are met and the Company’s brand image is properly represented
    • Support the in-store retail excellence refresh projects
    • Monitor machine parts inventory levels and ensure timely restocking
    • Develop and maintain high levels of knowledge of Company products
    • Organize tools and clean work area

    PREFERRED QUALIFICATIONS

    • Graduate of technical or vocational school a plus
    • Refrigeration EPA certified preferred; will provide training for certification otherwise
    • Ability to travel in the US up to 50% of the time during busy season (March – August); travel during the off season may also be required as projects require
    • Ability to diagnose technical problems and troubleshoot; mechanical aptitude
    • Desire to gain knowledge of business processes and use it to advance the efficiency and impact of the team
    • Ability to work independently and efficiently with minimal supervision as well as in a team environment
    • Respond professionally in situations with difficult customer issues or inquiries
    • Effective time management, organization, task prioritization and meet deadlines
    • Strength to move / lift heavy equipment
    • Valid driver’s license

    BENEFITS:

    • Medical, Dental, Vision
    • Life Insurance
    • Accident, Hospital, Critical Illness
    • Short Term & Long Term Disability
    • 401k with Employer Match
    • Paid Time Off & Holidays
    • Cell Phone Allowance
    • All tools provided

    SCHEDULE:

    • 8 hour shift
    • Extended hours
    • Overtime