Job Description

Our Front Desk Receptionist is usually the first business contact a person will meet when they walk into our studio. It is important to maintain a cheerful, courteous and professional demeanor at all times. We pride ourselves on delivering exceptional customer service, therefore the receptionist is expected to make our clients feel welcome and comfortable by warmly greeting them, offering them drinks, hanging their coat, etc. It is important to be able to multitask gracefully and efficiently. This position entails answering calls, scheduling and confirming lesson appointments, taking payments, managing the studio management program, and filling in when needed to help the studio run smoothly.

It is imperative that our receptionist is always on time/early and reliable!

RESPONSIBILITIES AND DUTIES

Answering incoming calls

Booking lessons for new student callers

Scheduling and confirming lessons

Managing the studio management program, which contains all of the data on our students

Answering clients' and visitors' enquiries about our company and our services and events, etc.

Filing

Record keeping

Managing the studio email account

Taking and recording payments

Cleaning in common areas and keeping the studio tidy throughout the day

QUALIFICATIONS AND SKILLS

2-3 years receptionist experience preferred

Computer skills - ideally knowledge of Apple computers

Comfortable working with spreadsheets

Proficient in Google Docs & Sheets

BENEFITS

Medical Health Insurance after 1 year of employment

Job Type: Part-time

Pay: $15.00 per hour

COVID-19 considerations: All customers and staff members must where a mask at all times. Cleaning between lessons keep a safe environment.