Manager in Training (Topanga Mall)
MANAGER IN TRAINING (MIT) | ROLES AND RESPONSIBILITIES
REPORTS TO: Store Manager
OBJECTIVE: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
EXPECTATIONS * Meet or exceed store sales plan and payroll goal * Serve as a proactive mentor, teacher and problem solver for the sales team * Motivate and inspire the store team through a strong store presence and consistently leading by example * Maintain business awareness, and drive sales in order to achieve and exceed goals * Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention * Ensure the use of all Customer Care resources and initiatives * Gain proficiencies in the following areas: * MOD * Store opening and closing functions * Store Operations * Markdowns and transfers * Adhere to all "typical day" guidelines * Perform all sales functions * Facilitate the zones of the floor based on business needs * Review and maintain a resource library of training tools * Assist the Visual ASM with the implementation of merchandising and display objectives * Create and maintain the store communication boards utilizing weekly and seasonal Home Office communication * Uphold all company Policy and Procedure