About our Company
We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.
We are seeking a dynamic Restaurant/Nightlife Cocktail Server to join our team for our Summer Season (May – October). A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that adheres to the company’s standards of excellence, professionalism and friendliness
Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
Must possess a full knowledge of menu items, their ingredients and preparation techniques
Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
Clear, mark and take ownership of table maintenance and resetting
Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments, and ensure overall guest satisfaction
Follows alcohol awareness procedures and policies
Responsible for receiving payment for all items ordered, receives and correctly handles cash and credit card transactions, appropriate receipt and distribution of gratuity
Assist coworkers in any task necessary to ensure a great team-oriented environment for guests and coworkers
Possess expert knowledge of all food and beverage aspects of Broken Shaker
Participate in scheduled departmental and administrative meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality industry preferred
Must have classic cocktail knowledge, and wine/spirits knowledge
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: POS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
Freehand exists for a new generation of urban explorers who seek a deeper connection to the places they visit and a community of likeminded travelers. A mix of private and European-style shared accommodations, comfortable and inspiring public spaces and celebrated food and beverage programs offer a unique home to those traveling alone or together on any budget. At the heart of each Freehand is a passion for connecting guests to the magic that defines their respective cities through a vibrant calendar of events showcasing emerging local creative talent.