Job Description

The Role

Customers Service Representatives are responsible for handling complaints, enter orders, assist with will call customers, and provide information about products and services.

Essential Responsibilities Include, but Not Limited To

• Ability to work a flexible schedule and be able to work overtime and holidays as needed
• Print and maintain customer orders
• Create warehouse/production labels as needed
• Stock adjustments/distress forms; alert appropriate personnel
• Enter/complete required paperwork for inter-company transfers
• Enter received product quantities into company's front-end systems
• Participate in special projects necessary for the departments
• Respond to inquiries and refer to proper manager
• May provide back up in other areas of the operations and or administrative departments
• Maintain regular communications with all necessary departments to ensure operations are functioning satisfactorily.
• Any other duties as assigned

Qualifications

• Ten Key by touch / 5,000 keystrokes per hour
• Intermediate knowledge of word processing and excel
• Proven problem-solving skills able to deal with a variety of details simultaneously
• Self-motivated individual with the ability to work independently
• Professional phone manner
• Proven interpersonal and teamwork skills
• Strong organizational skills with an emphasis on attention to detail
• Must be skilled in time management and be capable of meeting deadlines with accuracy.

Additional Information

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state .

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state .

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!