Freight Dispatch & Load Tracking Specialist – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Dispatch & Load Tracking Specialist – Entry Level / Experienced – Nationwide

Richmond, VA
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Freight Operations (Richmond hiring priority with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Responsible for load tracking, dispatch workflow, and freight coordination through Oregon-based systems. Richmond candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operations and assist with workflow optimization.

    Key Responsibilities

    Track and assign freight loads

    Maintain operational documentation and dispatch records

    Communicate updates regarding freight movement, exceptions, or delays

    Monitor delivery timelines and ensure workflow compliance

    Identify workflow inefficiencies and recommend process improvements

    Collaborate with Oregon-based management for operational alignment

    Escalate operational conflicts as needed

    Qualifications

    Strong verbal and written communication skills

    Computer proficiency including dispatch/tracking systems

    Highly organized, detail-oriented, and process-driven

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Richmond candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Communications include shipment tracking updates, workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Reply “STOP” to opt out and “HELP” for assistance.