Freight Operations & Coordination Representative – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Operations & Coordination Representative – Entry Level / Experienced – Nationwide

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Dispatch Operations (Charlotte hiring focus with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    The Freight Operations & Coordination Representative supports daily freight operations by maintaining shipment tracking accuracy, managing load assignments, and ensuring consistent communication between internal teams and drivers. Charlotte candidates are prioritized for hybrid engagement opportunities; remote candidates nationwide are fully integrated into Oregon-based systems. This position provides structured experience for entry-level candidates while offering operational responsibilities for experienced professionals.

    Key Responsibilities

    Track freight movements and maintain accurate dispatch records

    Support load assignment, routing, and shipment scheduling

    Communicate updates regarding delivery progress, delays, or exceptions

    Maintain operational documentation and system updates

    Monitor workflows and provide recommendations for process improvements

    Collaborate with internal teams to ensure smooth operational execution

    Escalate operational issues as necessary to maintain workflow efficiency

    Qualifications

    Excellent written and verbal communication skills

    Strong computer proficiency and ability to adapt to logistics software

    Highly organized and detail-oriented

    Ability to follow structured operational processes

    Time management and multitasking capability

    Previous experience beneficial but not required; full training provided

    Work Environment

    Hybrid and remote work options within an Oregon-based dispatch structure. Charlotte-based candidates may engage in in-person hybrid collaboration.

    Communication & TCR Compliance Notice

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