Freight Operations & Dispatch Workflow Specialist – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Operations & Dispatch Workflow Specialist – Entry Level / Experienced – Nationwide

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Logistics Operations (Phoenix hiring priority with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Responsible for freight operations, dispatch workflow, and shipment tracking through Oregon-based systems. Phoenix candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities and assist with process improvement.

    Key Responsibilities

    Assign and monitor freight loads across multiple routes

    Track shipments and maintain detailed operational documentation

    Communicate shipment updates, exceptions, or delays to drivers and internal teams

    Monitor delivery timelines and ensure workflow compliance

    Identify workflow inefficiencies and propose improvements

    Collaborate with Oregon-based management for operational alignment

    Escalate operational or scheduling conflicts as needed

    Qualifications

    Strong verbal and written communication skills

    Computer proficiency including dispatch/tracking systems

    Highly organized, detail-oriented, and process-driven

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Phoenix candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Messages include shipment tracking updates, workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Reply “STOP” to opt out and “HELP” for assistance.