Freight Planning & Dispatch Support Associate – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Planning & Dispatch Support Associate – Entry Level / Experienced – Nationwide

madison, WI
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Freight Operations (Madison hiring priority with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Manages freight planning, load assignment, and dispatch workflow through Oregon-based systems. Madison candidates may participate in hybrid workflow sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.

    Key Responsibilities

    Assign and monitor freight loads in dispatch systems

    Track shipments and maintain detailed operational records

    Communicate updates, delays, or exceptions to internal teams and drivers

    Maintain detailed dispatch logs

    Identify workflow inefficiencies and recommend process improvements

    Collaborate with Oregon-based management for operational alignment

    Escalate scheduling conflicts or operational issues as needed

    Qualifications

    Strong verbal and written communication skills

    Computer proficiency including dispatch/tracking systems

    Highly organized, detail-oriented, and process-driven

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Madison candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.