Freight Planning & Dispatch Workflow Specialist – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Planning & Dispatch Workflow Specialist – Entry Level / Experienced – Nationwide

Richmond, VA
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Freight Operations (Richmond hiring priority with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Responsible for freight planning, load assignments, and dispatch workflow management through Oregon-based systems. Richmond candidates are prioritized for hybrid workflow participation, while remote candidates are fully integrated nationwide. Entry-level candidates receive structured training, and experienced professionals manage operational responsibilities independently.

    Key Responsibilities

    Assign freight loads and track shipment progress

    Maintain operational documentation and dispatch logs

    Communicate updates, exceptions, or delays to internal teams and drivers

    Ensure workflow accuracy and operational compliance

    Identify and resolve workflow inefficiencies

    Collaborate with Oregon-based management to maintain alignment

    Escalate scheduling conflicts or operational issues as needed

    Qualifications

    Strong verbal and written communication skills

    Proficiency with computer systems, including dispatch/tracking software

    Highly organized, detail-oriented, and process-driven

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Richmond candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.