Freight Routing & Dispatch Support Coordinator – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Routing & Dispatch Support Coordinator – Entry Level / Experienced – Nationwide

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Dispatch Operations (Charlotte hiring focus with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Supports freight routing, shipment tracking, and operational coordination across Oregon-based dispatch systems. Charlotte candidates may participate in hybrid collaboration sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.

    Key Responsibilities

    Assign freight loads and monitor shipment progress

    Track shipments and maintain accurate operational documentation

    Communicate updates, delays, or exceptions to internal teams and drivers

    Identify workflow inefficiencies and propose process improvements

    Collaborate with Oregon-based management for operational alignment

    Escalate scheduling conflicts and operational issues as needed

    Qualifications

    Strong verbal and written communication

    Computer proficiency including dispatch/tracking systems

    Highly organized and detail-oriented

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Charlotte candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    By applying, candidates consent to receive communications via phone, email, and SMS regarding recruitment updates, workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and workflow performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.