Freight Routing & Dispatch Support Specialist – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Freight Routing & Dispatch Support Specialist – Entry Level / Experienced – Nationwide

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Logistics Coordination (Phoenix hiring focus with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    The Freight Routing & Dispatch Support Specialist will manage routing, shipment tracking, and operational communication across Oregon-based systems. Phoenix candidates may participate in hybrid collaboration sessions; remote candidates are fully integrated nationwide. This role provides structured workflow for entry-level candidates and operational responsibility for experienced professionals.

    Key Responsibilities

    Assign freight loads and track shipments through dispatch systems

    Communicate delivery updates, exceptions, and delays to internal teams

    Maintain detailed documentation of all operational activities and logs

    Identify potential conflicts or inefficiencies in scheduling and escalate as needed

    Collaborate with Oregon-based management for workflow alignment and operational efficiency

    Assist with process improvement initiatives for dispatch operations

    Qualifications

    Strong written and verbal communication skills

    Computer proficiency with dispatch and tracking software

    Highly organized and detail-oriented

    Ability to follow structured workflows and operational procedures

    Time management and multitasking skills

    Experience optional; comprehensive training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Phoenix candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding application updates, workflow notifications, training, operational alerts, and TCR compliance reminders. Standard message and data rates may apply. Applicants may reply “STOP” to discontinue communications and “HELP” for assistance. Communications include updates regarding shipment tracking, dispatch procedures, workflow adjustments, operational alerts, system updates, and compliance requirements consistent with Oregon-based dispatch standards and federal/state messaging regulations.