Intake Specialist

Frekhtman & Associates

Intake Specialist

Brooklyn, NY
Paid
  • Responsibilities

    Our law office is growing fast and we’re searching for a full-time Legal Intake Specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, and screening and surveying for potential cases. If the thought of coming to work every day and making a positive impact on our clients' lives excites you, start your application today! Responsibilities: • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood Qualifications: • Previous customer service or sales experience preferred • Background in the legal industry preferred • Familiarity with case management and CRM systems a bonus • Solid data entry, spreadsheet management, and computer skills • Strong ability to communicate eloquently and empathetically a must Compensation: $45,000 - $50,000 yearly