Front Counter Customer Service

Midas COLUMBIA 5750

Front Counter Customer Service

Columbia, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Opportunity for advancement

    About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.

    Responsibilities:

    Greet customers warmly and assist them with their service needs.

    Manage front counter operations, including scheduling appointments and processing payments.

    Provide information about services and promotions to enhance customer satisfaction.

    Handle customer inquiries and resolve issues promptly and professionally with management

    Maintain a clean and organized front counter area.

    Collaborate with team members to ensure smooth service delivery.

    Promote a positive and welcoming atmosphere for all customers.

    Requirements:

    High school diploma or equivalent; customer service experience preferred.

    Must have a minimum of 1 Year of automotive parts or repair experience

    Excellent communication and interpersonal skills

    Ability to work in a fast-paced environment and multitask effectively.

    Basic computer skills for scheduling and payment processing.

    Reliable and punctual with a positive attitude.

    About Us: Midas Columbia has been serving the Columbia, MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.