Front Desk Administration

CANINE NEW ENGLAND INC

Front Desk Administration

Walpole, MA
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Fun Working Environment

    Interact with a variety of canine therapy dogs & performance sport dogs

    Job Summary Are you an experienced pet lover with strong customer service skills? If so, we’d like to hear from you! We are seeking an outgoing and organized individual for a part-time Front Desk Administrator position at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, & nosework. We also provide all levels classes from puppy to performance foundation skills.

    Responsibilities

    Greet owners/clients/students as they arrive

    Check-in all clients for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments (MindBody software)

    Process payments - therapy visits, facility rentals, group classes & private lessons

    Other administrative & facility duties, as assigned

    Qualifications

    Excellent customer service skills & strong multitasking skills

    Effective communication with clients and coworkers

    Comfortable working with pet dogs, limited mobility dogs & performance dogs

    Proficient in Microsoft Office, scheduling software, and other technology