Benefits/Perks

Flexible Scheduling

Competitive Compensation

Fun Working Environment

Interact with a variety of canine therapy dogs & performance sport dogs

Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Administrator at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, & nosework. We also provide all levels classes from puppy to performance foundation skills.

Responsibilities

Greet owners/clients/students as they arrive

Check-in all clients for their appointments

Collect and confirm pet and owner information

Answer phones

Schedule, confirm, and cancel appointments (MindBody software)

Process payments - therapy visits, facility rentals, group classes & private lessons

Other administrative & facility duties, as assigned

Qualifications

Excellent customer service skills & strong multitasking skills

Effective communication with clients and coworkers

Comfortable working with pet dogs, limited mobility dogs & performance dogs

Proficient in Microsoft Office, scheduling software, and other technology