Benefits:
Competitive salary
Employee discounts
Health insurance
Paid time off
Front Desk / Customer Service / Administrative Assistant
Location: Albuquerque, NM Schedule: Monday–Friday, Daytime Employment: Full-Time (32–40 hours/week) Pay: Competitive based on experience
About Us
Twilight Physician Group & New Moon Med Spa provide a unique blend of primary care, integrative medicine, and aesthetic wellness. Our team is committed to delivering high-quality, patient-centered care in a welcoming, professional environment that values both clinical excellence and customer experience.
Position Overview
We are seeking a highly organized and personable Front Desk / Administrative Assistant to serve as the first point of contact for patients and clients. This role supports both medical and med spa operations and is key to creating a smooth, welcoming, and efficient experience.
Key Responsibilities
Patient & Client Experience
Greet patients and clients with professionalism and warmth
Manage check-in/check-out processes
Answer phones, emails, and messages promptly
Provide basic information on services and scheduling
Scheduling & Coordination
Schedule appointments across multiple service lines
Manage provider schedules, confirmations, cancellations, and waitlists
Assist with follow-ups and referrals
Administrative Duties
Maintain accurate records in EHR and scheduling systems
Process intake forms and documentation
Collect payments and assist with daily balancing
Keep front desk organized and well-stocked
Additional Support (Preferred)
Verify insurance and assist with basic billing questions
Support med spa retail sales and promotions
Help maintain a professional, high-end front office environment
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Excellent organization and multitasking ability
Professional, detail-oriented, and HIPAA-aware
Comfortable with computers and scheduling systems
Preferred:
Experience in a medical office, healthcare, or med spa
Familiarity with insurance, billing, or EHR systems
Background in customer service, hospitality, or wellness
Why Join Us?
Work in a unique hybrid medical and wellness environment
Opportunities for growth across clinical and aesthetic services
Supportive, team-oriented culture
Employee perks related to wellness and aesthetic services
If you are organized, friendly, and thrive in a fast-paced, customer-focused environment, we’d love to meet you.
Apply today and be part of a team redefining patient care and wellness.
www.twilightmds.com www.newmoonmedspas.com