Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Bartholomew County Beverage is a beverage wholesaler located in Columbus, Indiana. Our brand portfolio includes beer, wine, ready-to-drink beverages, water and energy drinks.

We are seeking a highly organized and professional Front Office Assistant to join our team. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management functions. Primary responsibilities include managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will possess strong computer skills, excellent communication abilities, and prior experience in an administrative or clerical role. This position offers an engaging work environment where efficiency, attention to detail, and a friendly demeanor are essential.

Responsibilities:

Enter customer orders accurately and efficiently into the system for processing.

Review orders for completeness, pricing accuracy, and proper documentation.

Provide timely responses to customer inquiries via phone and email.

Assist customers with order status updates, product information, and issue resolution.

Maintain and update customer data within the Route Accounting Software database.

Maintain and update product data within the Route Accounting Software database.

Assist with role-related reporting needs and spreadsheet updates.

Process end-of-day route reconciliation and payment processing.

Audit data to identify any discrepancies and resolve issues promptly.

Support office operations through administrative tasks such as photocopying and organizing files.

Greet and receive-in visitors with professionalism and courtesy at the front desk.

Requirements:

Prior experience in office management, clerical work, or administrative support roles.

An associate or bachelor’s degree in a related field is preferred.

Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), and data entry skills.

Strong attention to detail in order processing and data entry.

Strong organizational and time-management skills to manage and prioritize multiple tasks simultaneously.

Strong communication and interpersonal skills to manage customer inquiries and team collaboration.

Familiarity with accounts payable and accounts receivable functions.

Ability to work independently as well as part of a team.

Willingness to learn and adapt to evolving operational needs.

If you are a self-starter with a strong work ethic, excellent attention to detail, and a passion for customer service, we encourage you to apply for this position. This position plays a critical role in ensuring seamless order processing and quality customer experience.