Are you organized, dependable, and good at keeping people on track? We are looking for a full-time, in-office Front Desk Administrative Assistant to help keep our office organized, professional, and moving forward each day. This is an entry-level administrative role with growth potential. You do not need law firm experience to apply. The right person will be professional, punctual, comfortable with learning technology, able to follow systems, and willing to support attorneys and staff with important administrative work. If you enjoy helping people, staying organized, learning new systems, and being part of a professional team, this may be a good opportunity for you. About the Role The Front Desk Administrative Assistant helps make sure the office is open, organized, stocked, and professionally covered each business day. This person will sit at the front desk, help prepare the office for the day, greet clients and visitors, assist with administrative tasks, support attorneys and staff with reminders and follow-up, help with scanning and saving documents, and serve as a backup for phones when needed. This role is not responsible for giving legal advice or handling substantive legal work. However, the person in this position will assist with legal administrative support and may grow into additional legal assistant responsibilities over time. Application Instructions To apply, please submit your resume and complete all application questions. Qualified candidates may be asked to complete a written screening before a phone or Zoom interview. The written screening helps us evaluate communication, organization, judgment, follow-through, comfort with technology, and ability to follow instructions. We use a structured hiring process because we take hiring seriously and want to make sure the role is a strong fit for both the candidate and the firm. Schedule and Location This is a full-time, in-office position at our Orland Park office. Expected schedule: Monday through Friday 8:30 a.m. to 5:00 p.m. The employee must be in the office by 8:30 a.m. each workday because the role includes participating in the morning call and helping open and prepare the office before the front door opens to clients at 9:00 a.m. Reliable attendance and punctuality are essential for this position. What Success Looks Like A successful person in this role will help create the following results: • The office is open, organized, stocked, and ready each business day • The front desk is covered professionally and consistently • Clients, visitors, and vendors are greeted and routed appropriately • Attorneys and staff receive reliable administrative support • Documents are scanned, saved, tagged, and routed accurately • Supplies and shared office areas are monitored and maintained • Appointments, reminders, follow-ups, and assigned tasks do not fall through the cracks • Attorneys receive helpful support with daily time-entry habits • The employee uses systems, task lists, calendars, or reminders instead of relying on memory • The employee learns new technology and procedures without fear or resistance Who Will Do Well in This Role You may be a strong fit if you: • Like being organized • Are dependable and on time • Enjoy helping professionals stay on track • Are comfortable reminding people respectfully • Can handle interruptions without becoming overwhelmed • Use checklists, calendars, task lists, or other systems • Learn technology quickly • Take ownership of your work • Communicate clearly and professionally • Want to grow into more responsibility over time • Understand that administrative support is important to the success of the whole team Who Will Not Be a Fit This role is probably not a fit for someone who: • Is frequently late or unreliable • Relies only on memory to track tasks • Gets overwhelmed by interruptions • Is afraid of technology • Avoids asking questions when unsure • Is too passive to follow up or remind others • Does not like front desk or administrative work • Has poor attention to detail • Is careless with confidential information • Does not want to work full-time in the office • Wants remote work • Wants to perform legal work immediately without first mastering administrative responsibilities Responsibilities: • Open and prepare the office each business day by arriving by 8:30 a.m., participating in the morning call, and helping ensure the front desk, lobby, conference rooms, and shared office areas are ready before clients arrive. • Greet clients, visitors, vendors, and team members professionally and notify the appropriate person when appointments or visitors arrive. • Serve as a backup for answering phones when the remote assistant is unavailable, including taking accurate messages and routing calls appropriately. • Scan, save, tag, upload, and route documents according to firm procedures, including documents dropped off by clients. • Assist attorneys, legal assistants, and staff with administrative follow-up, appointment reminders, document handling, and routine office support. • Help attorneys stay on top of time-entry expectations by providing respectful reminders, asking whether assistance is needed, and tracking follow-up as directed. • Monitor, restock, and help order office supplies, kitchen/breakroom supplies, conference room supplies, printer/copier supplies, and other office materials as needed. • Help coordinate vendors, deliveries, and office visitors by making sure they are directed to the right place at the right time. • Maintain confidentiality when handling client documents, phone calls, visitor information, and internal firm communications. • Use firm systems, checklists, calendars, reminders, and task tools to make sure assignments, follow-ups, and administrative responsibilities do not fall through the cracks. • Learn and use office technology, including Microsoft Office and firm systems such as Clio, Front, Slack, Lawmatics, Google Workspace, ScanSnap, and other tools as assigned. Qualifications: • High school diploma or GED required • Prior experience in an administrative, receptionist, front desk, customer service, or professional office support role preferred. • Experience in a law office, medical office, accounting office, financial office, executive office, or other professional services environment is a plus, but not required. • Must be able to work full-time, in office, Monday through Friday from 8:30 a.m. to 5:00 p.m. in Orland Park. • Must be reliable, punctual, and able to arrive by 8:30 a.m. each workday. • Strong professional communication skills, including the ability to interact appropriately with clients, visitors, vendors, attorneys, and staff. • Basic computer proficiency required. • Familiarity with Microsoft Office required. • Willingness and ability to learn new office technology, software, scanners, phone systems, and case management systems. • Experience with Clio, Front, Slack, Lawmatics, Google Workspace, ScanSnap, or similar tools is a plus, but not required. • Strong organization skills and ability to use task lists, calendars, reminders, checklists, or other systems to track work. • Ability to manage interruptions, competing requests, and changing priorities without becoming overwhelmed. • Strong attention to detail when scanning, saving, tagging, routing, or organizing documents. • Ability to follow written and verbal instructions accurately. • Willingness to ask questions when instructions are unclear instead of guessing. • Ability to respectfully remind attorneys or staff about appointments, time entry, follow-up items, or administrative tasks. • Ability to maintain confidentiality when handling client information, documents, phone calls, and internal communications. • Positive attitude, willingness to learn, and interest in growing into additional administrative or legal assistant responsibilities over time. • Must be comfortable performing front desk, office support, supply stocking, document handling, and routine administrative tasks. • Compensation: $20 hourly

• Open and prepare the office each business day by arriving by 8:30 a.m., participating in the morning call, and helping ensure the front desk, lobby, conference rooms, and shared office areas are ready before clients arrive. • Greet clients, visitors, vendors, and team members professionally and notify the appropriate person when appointments or visitors arrive. • Serve as a backup for answering phones when the remote assistant is unavailable, including taking accurate messages and routing calls appropriately. • Scan, save, tag, upload, and route documents according to firm procedures, including documents dropped off by clients. • Assist attorneys, legal assistants, and staff with administrative follow-up, appointment reminders, document handling, and routine office support. • Help attorneys stay on top of time-entry expectations by providing respectful reminders, asking whether assistance is needed, and tracking follow-up as directed. • Monitor, restock, and help order office supplies, kitchen/breakroom supplies, conference room supplies, printer/copier supplies, and other office materials as needed. • Help coordinate vendors, deliveries, and office visitors by making sure they are directed to the right place at the right time. • Maintain confidentiality when handling client documents, phone calls, visitor information, and internal firm communications. • Use firm systems, checklists, calendars, reminders, and task tools to make sure assignments, follow-ups, and administrative responsibilities do not fall through the cracks. • Learn and use office technology, including Microsoft Office and firm systems such as Clio, Front, Slack, Lawmatics, Google Workspace, ScanSnap, and other tools as assigned. • Ask questions when instructions are unclear, follow firm procedures, and avoid guessing or making workflow changes without approval.