Front Desk Administrative Support

PPS-HPS

Front Desk Administrative Support

Mentor, OH
Full Time
Paid
  • Responsibilities

    Administrative Office Support

    Day Treatment School | Mentor, OH

    Location: Mentor, OH 44060
    Schedule: Monday–Friday, 7:30 AM – 2:30 PM (may extend to 3:00 PM)
    Pay Rate: $18.00 per hour

    About the Program

    This Day Treatment Center is a therapeutic school serving K–12 students with emotional and behavioral needs that cannot be adequately supported in a traditional public-school setting.

    The program brings together licensed mental health professionals and experienced educational staff to provide a structured, therapeutic learning environment where students can stabilize, grow, and succeed.

    Position Overview

    The Administrative Office Support role is a highly visible position and serves as the public face of the program. This individual will support daily front-office operations while assisting with internal projects in a student-focused environment.

    The ideal candidate demonstrates professionalism, strong attention to detail, empathy, and the ability to work independently while supporting a collaborative team.

    Key Responsibilities
    • Greet and assist visitors in a professional and timely manner

    • Answer, screen, and direct telephone calls according to established standards

    • Provide administrative support for internal projects and daily operations

    • Perform word processing, data entry, filing, and document distribution

    • Maintain and operate office equipment (phone, copier, fax, etc.)

    • Monitor and coordinate records, program materials, intake documents, and schedules

    • Manage multiple tasks simultaneously while serving as front-office support

    • Complete all assigned work accurately and within required timeframes

    Qualifications
    • High school diploma or GED required

    • Minimum of two (2) years of general office experience

    • Proficiency in Microsoft Office 365, including Outlook

    • Excellent verbal and written communication skills

    • Strong organizational and multitasking abilities

    • Friendly, outgoing, and professional demeanor

    • Detail-oriented, diligent, and results driven

    • Flexible and adaptable to changing front-office demands

    Physical Requirements
    • Ability to sit at a desk for extended periods

    • Ability to ascend and descend stairs as needed

    • Manual dexterity to operate standard office equipment

    Ideal Candidate Characteristics
    • Professional and dependable

    • Empathetic toward students and educational staff

    • Independent worker who thrives in a team-oriented environment

    • Motivated, hardworking, and committed to exceeding expectations

    Apply or give a us call (440) 974-0800