Front Desk Administrator

Anchorage Pediatric Dentistry

Front Desk Administrator

Anchorage, AK
Full Time
Paid
  • Responsibilities

    If you are a passionate individual who is dedicated to delivering exceptional customer service, pays attention to detail, and possesses strong communication skills, then we would be thrilled to welcome you aboard. As the Front Desk Receptionist, you will serve as the initial point of contact for our patients and will play a vital role in guaranteeing a positive experience for all who enter our doors. In this position, your duties will include, but not limited to, welcoming patients, scheduling appointments, answering phones, verifying insurance details, and assisting in maintaining office organization. You will collaborate closely with our dental team to ensure each patient receives superior care and attention. We are seeking a dedicated, proactive individual with a positive attitude. If you are ready to seize this exciting opportunity and become a member of our expanding team, we urge you to apply today. Join us on this journey and contribute to our ongoing commitment to delivering exceptional dental care to our community. We are eagerly anticipating your arrival! If this role resonates with you, please continue reading to explore the wonderful benefits of this position: Requirements for the Ideal Candidate: • Up-to-date resume • 3 professional references Perks and Benefits: • 401(k) plan • Comprehensive medical, dental, and vision coverage • Profit-sharing opportunities • Generous employer match • Paid holidays • 40 hours paid sick leave/year Work Schedule: Consistent 8-hour shifts from Monday to Friday We place value on building strong relationships with our patients and their families by exemplifying professionalism, excellence, teamwork, and compassion. Our dedication to delivering top-tier care is a reflection of the trust and respect our patients have in us. If you are excited about joining our team, please apply! Let's take the first step together in creating smiles and promoting wellness in our community! Responsibilities: • Greet and assist patients during check-in and check-out procedures. • Coordinating treatment appointments and necessary follow-ups for patients. • Contacting patients regarding their balances and ensuring timely payment collection. • Presenting treatment options to patients. • Managing phone calls and scheduling appointments efficiently. • Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries. Qualifications: • A successful candidate will exhibit good teamwork. • The individual should thrive in a fast-paced, multitasking environment. • Strong interest in personal and professional growth, leadership, and financial development is essential. • Must possess excellent organizational and professional skills. • Outstanding communication skills and a friendly, upbeat demeanor are a must. • Comfortable with financial discussions and collecting payments of various sizes. • Previous experience of at least 1 year in a dental or medical front office setting is required. • Dependability and consistent attendance are crucial. • Ability to adapt and handle changes effectively is necessary. Experience: • Preferred 2 years of Customer Service experience. • Preferred 1 year of experience as a Dental Receptionist. Compensation: $18 - $26 hourly

    • Greet and assist patients during check-in and check-out procedures. • Coordinating treatment appointments and necessary follow-ups for patients. • Contacting patients regarding their balances and ensuring timely payment collection. • Presenting treatment options to patients. • Managing phone calls and scheduling appointments efficiently. • Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries.