Benefits:

Employee discounts

Opportunity for advancement

Paid time off

Fairfield Inn & Suites is seeking a reliable, dependable, and customer-focused Front Desk Agent to join our team.

We are looking for a serious candidate who has a flexible schedule and is committed to providing outstanding guest service. This position requires someone who is punctual, professional, and able to work in a fast-paced hospitality environment.

Position Details:

Shift: 3:00 PM – 11:00 PM

Flexible availability is required, including weekends and holidays as needed.

Excellent customer service and communication skills.

Ability to multitask and work well independently and as part of a team.

Hotel experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic.

If you are dependable, enjoy helping others, and are looking to grow with a great team, we encourage you to apply today!

Responsibilities

· Maintain accurate front desk cash drawers, room sales, and accurate folio transactions

· Greet, register, and assign rooms to guests

· Issue room key and escort instructions

· Transmit telephone messages

· Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment

· Keep records of room availability and guests' accounts

· Compute bills, collect payments, and make change for guests

· Make and confirm reservations

· Post charges such as room, sundry items, fax, copy or telephone

· Make restaurant, transportation, or entertainment reservations, and arrange for tours

· Deposit guests' valuables in safe deposit box

· Answer telephone calls promptly and politely in accordance with hotel policies

· Restock coffee station as needed

· Restock work area - maintain neat and organized work area

· Deliver supplies to guests as needed