Front Desk Agent - Full Time

Hilton Hotel Event & Conference Center

Front Desk Agent - Full Time

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    The Hilton North Scottsdale at Cavasson is currently seeking a friendly and outgoing individual to join our Front Desk team! Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here!

    Primary Responsibilities:

    • Efficiently register and check out to all guests.
    • Follows proper billing and cash handling procedures.
    • Displays high-level competency in the property management systems.
    • Interacts with guests in a manner that is professional, ethical, and customer service driven.
    • Follows the proper work environment procedures.
    • Ability to communicate effectively.
    • Must be stationery for up to 8 hours.
    • Must have the ability to move/transport up to 25 lbs.
    • Provides excellent concierge services to guests
    • Answers all phone calls in a professional and courteous manner.
    • Other duties as assigned by Management.

    Qualifications, Education, Experience, Skills, and Abilities:

    • Customer service skills
    • Professional demeanor
    • Organizational skills
    • Effective Communication skills
    • Initiative and creative problem-solving skills
    • Must be familiar with the city and the attractions that it offers
    • Flexible availability (days, evenings, weekends, holidays)
    • Hilton ONQ experience is highly preferred

    What We Offer:

    • Competitive hourly wage.
    • Health benefits (for full-time employees).
    • 401(k) with company match (for all employees).
    • A friendly, positive work environment
    • Opportunities for growth and development within the company.
    • Free Meals
    • Covered Employee Parking
    • Robust Team Member Travel Program
    • PTO (for full-time employees).
    • Early Pay Access

    The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities.

    We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.