Benefits:

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Opportunity to support wellness retreats and special events

Job Summary We are seeking a positive, friendly, and highly organized Front Desk Agent & Retreat Coordinator to provide exceptional service to our hotel guests and support our growing calendar of wellness retreats and on‑site events.

This hybrid role combines traditional front-desk responsibilities with event coordination tasks, including guest communication, schedule management, vendor support, and ensuring that retreat groups have a seamless, memorable experience.

You will be the welcoming face of the resort and a key support partner for our retreat leaders and event hosts

Responsibilities

Monitor and maintain knowledge of hotel operations and activities

Take reservations and answer questions via phone, email, and in person

Build rapport with guests and identify their needs through friendly conversation and open-ended questions

Describe the features and amenities of guest rooms

Ensure compliance with health and quality standards

Event & Retreat Coordination

Assist with scheduling and preparing retreat itineraries

Communicate with retreat leaders before and during their stay

Coordinate room blocks, special requests, and group check‑ins

Ensure event spaces are prepared and set according to retreat needs

Support vendors, facilitators, and instructors as needed

Track retreat details, attendance, and special accommodations

Provide on‑site support during events to ensure smooth execution

Qualifications

Friendly, outgoing personality with a service‑oriented mindset

Familiarity with hospitality or event coordination preferred

Minimum two years relevant field experience.

Strong communication and organizational skills

Comfortable multitasking in a dynamic environment

Computer literacy and the ability to learn booking/event systems

Able to lift up to 30 pounds

Proficient in English; additional languages are a plus