Front Desk Agent

Hampton Inn & Suites Orem

Front Desk Agent

Orem, UT
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Come join our award-winning team as a Front Desk Agent at the Hampton Inn & Suites in Orem. We are seeking a friendly, reliable, and customer-focused individual to join our team! Position is part-time, 3 shifts/week, 3pm-11pm or 7am-3pm shifts. Must be able to work weekends and holidays. Hilton and/or hotel front desk experience a PLUS.

    Benefits (based on hours worked per week)

    Daily Pay – get paid on-demand

    Medical Insurance

    Dental

    Vision

    401K Employer Match

    Paid Time Off starting on first day

    Free Life and Accident Insurances

    Opportunities for growth and advancement within the Woodbury Group of hotels

    Awesome Hilton worldwide hotel discounts (up to 75% off)

    Employee Assistance Program

    Employee Wellness Program

    Minimum Qualifications

    Exceptional customer service skills

    Must be reliable and punctual

    Basic computer skills

    Ability to multitask in a fast-paced environment

    Excellent verbal and written communication skills

    Must present self in a professional manner regarding dress and grooming

    Performance Expectations

    Responsible for greeting and serving all guests in a courteous and professional manner

    Organize, confirm, process, and conduct guest check-ins/check-outs

    Assist with guest requests to ensure a positive stay experience, resolve guest problems

    Ensures the safety and security of our guests and associates

    Maintain a clean and organized front desk area