Front Desk Agent

KENDALL HOSPITALITY LLC

Front Desk Agent

Yorkville, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Opportunity for advancement

    Training & development

    We're Hiring: Front Desk Associate (IHG Experience Required)

    Location: Holiday Inn Express Bensenville – 811 E Grand Ave, Bensenville, IL 60106

    Pay: $18.00 – $20.00 per hour (based on experience)

    Job Type: Full-time (Evenings, Weekends & Holidays as needed)

    Are you a hospitality professional with IHG hotel experience looking to take your career to the next level?

    Join our team at Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

    Responsibilities:

    Welcome guests with warmth and professionalism during check-in and check-out

    Handle reservations, phone calls, and guest requests efficiently using IHG systems

    Maintain accurate records and ensure smooth front desk operations.

    Resolve guest concerns promptly and provide outstanding service

    Communicate with other departments to ensure seamless guest experiences.

    Requirements:

    At least 1 year of experience working at an IHG property (REQUIRED)

    Strong customer service and communication skills

    Familiarity with IHG systems (e.g., Opera)

    Dependable, professional, and self-motivated

    Able to work evening, weekend, and holiday shifts.

    Benefits:

    Competitive pay

    Employee discounts on hotel stays.

    Performance-based bonuses

    Monthly Bonuses

    Paid leave on first anniversary

    Career growth opportunities within the hotel

    Location: On-site at Holiday Inn Express Bensenville 811 E Grand Ave, Bensenville, IL 60106

    Job Type: Full-time

    Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!