Front Desk Agent

KMS INVESTMENT LLC

Front Desk Agent

Bensenville, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Employee discounts

    Free uniforms

    Opportunity for advancement

    We're Hiring: Front (IHG Experience Required) Location: Holiday Inn Express Bensenville – 811 E Grand Ave, Bensenville, IL 60106 Salary Range: $52,000 – $60,000 annually (based on experience) Job Type: Full-time (Evenings, Weekends & Holidays as needed)

    Are you a hospitality professional with IHG hotel experience looking to take your career to the next level? Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

    Responsibilities:

    Welcome guests with warmth and professionalism during check-in and check-out

    Handle reservations, phone calls, and guest requests efficiently using IHG systems

    Maintain accurate records and ensure smooth front desk operations

    Resolve guest concerns promptly and provide outstanding service

    Communicate with other departments to ensure seamless guest experiences

    Assist with Park, Sleep & Fly packages offered at the hotel

    Perform other duties as assigned to support daily hotel operation

    Requirements:

    At least 2 year of experience working at an IHG property (REQUIRED)

    Strong customer service and communication skills

    Familiarity with IHG systems (e.g., Hotel Key)

    Dependable, professional, and self-motivated

    Able to work evening, weekend, and holiday shifts

    Team Player

    Benefits:

    Competitive pay

    Employee discounts on hotel stays

    Performance-based bonuses

    Sick Leave

    Paid leave on first anniversary

    Career growth opportunities within the hotel

    Location: On-site at Holiday Inn Express Bensenville 811 E Grand Ave, Bensenville, IL 60106

    Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!

    Job Type: Full-time

    Schedule:

    Evening shift

    Work Location: In person

    Job Type: Full-time