Are you friendly, reliable, customer-focused and enjoy working in a fast-paced hospitality environment? We're looking for Front Desk Agents to join our team!

Responsibilities:

Greet and assist guests in a professional and friendly manner

Handle check-ins, check-outs, and reservations efficiently

Answer phone calls and respond to guest inquiries

Maintain a clean and organized front desk area

Communicate effectively with housekeeping and maintenance teams

Address guest concerns and resolve issues promptly

Follow all safety and security procedures

Qualifications:

Previous front desk or customer service experience preferred

Excellent communication and interpersonal skills

Ability to multitask and stay calm under pressure

Strong attention to detail and organizational skills

Proficient in basic computer and POS systems

Must be reliable, punctual, and able to work flexible hours

Benefits:

Employee discounts

1 week paid vacation after 1 year of employment

Sick leave available after 3 months of employment

Dress Code: All black attire required