Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also responsible for being the Acting Manager On Duty (MOD).

Responsibilities • Keeping hotel financial records in order • Verifying that all accounts are balanced and supported by documentation • Checking guests in and out of the hotel • Responding to Guests’ needs, request, and complaints • Answering the phone and making reservations • Summarizing each night’s operations and listing any follow up tasks for management • Performing duties on a daily checklist • Knows al emergency procedures for hotel and guest safety • Acting as the Manager on Duty (MOD) during hours when no MOD is available • Complete knowledge of hotel operating policies and procedures • Wash, Dry, and Fold Laundry • Set up, Cook, and Clean for daily guest breakfast

Qualifications

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English; knowledge of other languages is a plus

Computer literacy

Able to resolve issues with a customer-focused orientation

Able to lift 50 pounds

Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary.

Bend, squat, kneel, twist and reach repetitively.