The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Must be available to work Thursday, Friday, Saturday, and Sunday shifts, including holidays. Must be available to work 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am shifts Responsibilities: • Operate hotel switchboard, take calls and provide information and transfer calls • Handle guest check-ins, check-outs, and payment processing with accuracy. • Take reservations over the telephone, through emails and in person, including groups • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Must be available to work Thursday, Friday, Saturday, and Sunday shifts, including holidays. Must be available to work 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am shifts Qualifications: • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Strong customer service skills with a guest-focused approach. • Availability to work flexible schedules, including weekends and holidays. Must be available to work Thursday, Friday, Saturday, and Sunday shifts, including holidays. Must be available to work 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am shifts Compensation: $15 hourly

• Must be available to work Thursday, Friday, Saturday, and Sunday shifts, including holidays. Must be available to work 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am shifts