We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Provide guests with information about hotel amenities, dining, and travel directions. • Operate hotel switchboard, take calls and provide information and transfer calls • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Take reservations in person, via email, or over the phone, including group bookings. • Manage guest check-ins and check-outs appropriately Qualifications: • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • Strong customer service skills with a guest-focused approach. • Availability to work flexible schedules, including weekends and holidays. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $15.50 - $16 hourly
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