Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Tuition assistance

Vision insurance

Wellness resources

South Coast Winery Resort & Spa is seeking a warm, professional, and service-driven Front Desk Agent to be the welcoming face of our luxury resort. If you take pride in creating exceptional first impressions and delivering memorable guest experiences, we’d love to meet you.

What You’ll Do

Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience

Manage reservations, room assignments, billing, and cash handling accurately

Respond to guest inquiries, requests, and concerns promptly and professionally

Coordinate with Housekeeping, Maintenance, and Guest Services to exceed guest expectations

Maintain knowledge of resort amenities, winery offerings, spa services, and local attractions

Uphold brand standards, policies, and procedures at all times

What We’re Looking For

Previous hotel front desk or customer service experience preferred

Strong communication and interpersonal skills

Professional appearance and positive attitude

Ability to multitask and remain calm in a fast-paced environment

Flexibility to work evenings, weekends, and holidays as needed

Experience with hotel PMS systems is a plus

Why Join South Coast Winery Resort & Spa

Work in a beautiful luxury resort and winery setting

Competitive pay and benefits

Employee discounts on dining, spa, and retail offerings

Opportunities for growth and career development

Be part of a passionate team dedicated to excellence in hospitality

✨ At South Coast Winery Resort & Spa, every guest experience begins with you.

Apply today and help us create unforgettable stays.

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