Job Description

Job Description:
We are currently seeking a detail-oriented and customer-focused Front Desk Agent to join our team in Cincinnati. As the first point of contact for clients and visitors, the Front Desk Agent plays a key role in delivering outstanding service and ensuring a positive first impression of our company.

Responsibilities:

• Greet and welcome clients, visitors, and staff in a professional manner

• Answer and direct incoming phone calls and emails

• Maintain a clean and organized front desk area

• Schedule appointments and manage meeting room bookings

• Handle basic administrative tasks such as data entry and filing

• Provide information about company services and respond to inquiries

• Coordinate deliveries and manage incoming/outgoing mail

• Support other departments as needed

Qualifications

Qualifications:

• High school diploma or equivalent; associate degree preferred

• 1+ year of experience in a front desk, receptionist, or customer service role

• Strong verbal and written communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to multitask, stay organized, and work independently

• Professional appearance and demeanor

• Excellent time management and interpersonal skills

Additional Information

Benefits:

• Competitive salary ($38,000 – $45,000 per year)

• Full-time, stable employment

• Opportunities for growth and internal advancement

• On-the-job training and skill development

• Supportive and collaborative work environment