Front Desk Assistant - Oral & Maxillofacial Surgery Practice
Benefits:
401(k)
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Training & development
Los Angeles Oral & Facial Surgery (LAOFS) is seeking a full-time Front Desk Assistant to join our rapidly growing Oral & Maxillofacial Surgery practice in Beverly Hills.
We are looking for an energetic, dependable, and patient-focused individual who is passionate about hospitality and creating an exceptional experience for every patient. Our practice is built on honesty, professionalism, compassionate care, and treating every patient like a guest. We are seeking someone who genuinely enjoys helping others and takes pride in making patients feel comfortable, welcomed, and cared for from the moment they walk through our doors.
Compensation & Benefits
$24–$30 per hour, depending on experience
Full-time position
Health and dental benefits coming soon
Growth opportunities as the practice continues to expand
Modern, technology-driven work environment
One week paid vacation during first year of employment. This can only be taken after the first 6 months of employment.
Two weeks paid vacation after second year of employment.
Major holidays off, consistent with practice policy and scheduling needs
Responsibilities
Greet and welcome patients with warmth, professionalism, and enthusiasm
Answer incoming phone calls and assist patients with scheduling and general questions
Schedule consultations, procedures, and follow-up appointments
Verify PPO insurance eligibility and benefits
Check patients in and out efficiently
Collect patient information and maintain accurate records
Communicate with patients through Weave (phone, text, and messaging)
Utilize Sensei Cloud Practice Management Software for scheduling and patient management
Coordinate with clinical staff to ensure smooth patient flow
Maintain a clean, organized, and professional front office environment
Deliver an exceptional patient experience at every interaction
Qualifications
Minimum 1 year of dental front office experience preferred
Oral & Maxillofacial Surgery experience strongly preferred
Experience with PPO insurance plans required
Familiarity with Sensei Cloud DPMS and/or Weave is a plus
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Professional appearance and demeanor
Ability to multitask in a fast-paced environment
Positive attitude and willingness to learn
What We Are Looking For
A warm, welcoming personality that immediately puts patients at ease
Commitment to a full-time position and long-term growth with our practice
Someone who is coachable, adaptable, and eager to learn
A team player who supports both patients and coworkers
An individual who is genuinely passionate about hospitality and customer service
Someone who takes ownership of their role and consistently follows through
A desire to grow professionally alongside a fast-growing practice
Preferred Experience
While Oral & Maxillofacial Surgery experience is highly valued, we also welcome applicants with backgrounds in:
High-end dental practices
Cosmetic surgery offices
Concierge medical practices
Luxury hospitality, hotel, or guest-service environments
We believe exceptional hospitality and a genuine desire to care for people are just as important as technical experience.
Additional Information
We utilize a third-party billing company, so this position has minimal billing responsibilities. Our focus is on delivering outstanding patient care, efficient scheduling, and a world-class patient experience.
If you are passionate about helping patients, thrive in a team-oriented environment, and want to be part of a growing surgical practice with high standards and a strong culture, we would love to hear from you.