Front Desk Assistant

Softthink Solutions Inc

Front Desk Assistant

Washington, DC
Full Time
Paid
  • Responsibilities

    Job Title: Front Desk Assistant Job Summary: We are looking for a professional and well-organized Front Desk Assistant to manage reception and administrative support for our IT company. This role is critical in creating a positive first impression for clients, partners, and visitors while supporting daily office and coordination needs in a fast-paced tech environment.

    Key Responsibilities: • Greet clients, visitors, and vendors professionally and direct them appropriately • Handle incoming calls, emails, and general inquiries • Manage meeting schedules, conference rooms, and visitor coordination • Maintain visitor records and follow company security protocols • Coordinate with HR, Admin, and technical teams for internal communication • Assist with onboarding logistics for new employees (ID cards, access coordination, etc.) • Handle courier services, mail, and office supplies • Support basic administrative tasks such as data entry, documentation, and filing • Ensure reception and common areas are presentable at all times

    Required Skills & Qualifications: • Proven experience as a front desk assistant, receptionist, or administrative role • Excellent communication and interpersonal skills • Professional demeanor with a customer-first mindset • Proficiency in MS Office, email systems, and basic scheduling tools • Strong organizational and multitasking abilities • Ability to maintain confidentiality and handle sensitive information

    Preferred Qualifications: • Experience working in an IT or corporate office environment • Familiarity with HR or office management processes • Basic understanding of IT company operations or terminology