Front Desk Associate- Chesterfield, MO

James Clinic

Front Desk Associate- Chesterfield, MO

Chesterfield, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Flexible schedule

    Paid time off

    Wellness resources

    This Is Not a Front Desk Job. It’s a Mission.

    Front Desk Associate | Chesterfield, MO

    James Clinic was built for people who refuse to do “just customer service.”

    We exist for those who want to be at the center of the action—connecting patients to life-changing care, setting the tone for the entire clinic, and driving the experience from the moment someone walks through the door or picks up the phone.

    If you’re looking for slow, repetitive, or low-impact work, this is not your place.

    If you want to be part of the future of medicine—working alongside elite clinicians and a high-performance team who care fiercely and perform relentlessly—keep reading.

    Who We Are

    James Clinic is a high-performance integrative medical practice redefining what modern healthcare looks like. We blend advanced diagnostics, cutting-edge therapies, and uncompromising standards to deliver outcomes most clinics don’t even attempt.

    We are:

    Aggressive in pursuit of excellence

    Creative problem-solvers

    Deeply patient-centered

    Unapologetically independent

    Obsessed with doing things better, not just faster

    We don’t do healthcare by habit. We do it by design.

    Who Thrives Here

    We attract people who own the room.

    People who:

    Love fast-paced, high-energy environments

    Communicate confidently and professionally

    Can educate, sell, and serve—without sounding scripted

    Take pride in accuracy, follow-through, and details

    Care deeply about patient experience and outcomes

    You don’t wait to be told what needs to be done. You see it—and you handle it.

    The Pace (Read This Twice)

    We move fast. We multitask constantly. We expect excellence at the front line.

    If you need:

    A slow pace

    Minimal patient interaction

    Strict scripts or step-by-step hand-holding

    Low accountability

    This role will feel overwhelming.

    If you thrive where energy is high, standards are clear, and patients come first, you’ll feel at home.

    What You’ll Do

    Check patients in and out efficiently and warmly

    Answer phones and manage patient flow with confidence

    Handle billing and payment collection accurately

    Educate patients on supplements and clinic services

    Sell supplements and services with integrity and enthusiasm

    Teach potential patients about our concierge membership model and encourage enrollment

    Scan and upload documents into patient charts

    Support the clinical team by keeping operations smooth and organized

    Clinic Hours

    Monday–Thursday: 7:00am–6:00pm

    Friday: 8:00am–5:00pm

    Flexible hours, with the expectation of consistency and reliability

    What You’ll Get

    In return, we offer:

    Competitive pay

    Unlimited PTO for full-time staff

    Free concierge membership with one of the nation’s leading functional medicine clinics

    A high-trust, high-standards culture

    The opportunity to grow, learn, and be part of something meaningful

    We invest in people who take ownership and show up fully.

    This Is Your Invitation

    If you love people, thrive in fast-paced environments, and want your work to actually matter…

    If you’re excited by educating, connecting, and helping patients say yes to better health…

    You may belong here.

    James Clinic isn’t for everyone. It’s for the ones who want to be part of something bold—and do great work every day.