Job Type: Part-time / Full-time

We are looking for a friendly, reliable Front Desk Associate to be the first point of contact for our members and guests. This role combines strong customer service with sales and membership support.

Responsibilities

Greet and check in members and guests

Provide excellent customer service in person, by phone, and via email

Assist with membership sales, upgrades, freezes, and cancellations

Promote gym programs, classes, and services

Process payments and maintain accurate records

Maintain a clean and organized front desk area

Qualifications

Customer service experience required

Sales experience preferred

Strong communication and people skills

Comfortable with computers and POS systems

Reliable, professional, and team-oriented

Perks

Complimentary or discounted gym membership

Supportive, energetic work environment

Growth opportunities