Benefits:

Employee discounts

Training & development

Front Desk Associate

Location: D1 Training Alliance – Fort Worth, TX Type: Part-Time Schedule:

Monday – Friday: 4:00 PM – 7:30 PM

Saturday: 8:00 AM – 12:00 PM

Position Overview: D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.

As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.

Responsibilities:

Member & Guest Experience

Greet members, athletes, parents, and guests as they enter

Check members into classes and assist with basic questions

Maintain a friendly and professional presence at the front desk

Ensure waivers are completed for new guests

Retail & Transactions

Process retail purchases accurately using POS system

Handle basic cash and card transactions

Keep retail area organized and stocked

Promote merchandise and basic offerings when appropriate

Facility Support

Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)

Support nightly close-out procedures

Keep front desk area clean and presentable

Communicate any issues to management

Event Support

Assist during special events, camps, and community nights

Help with check-in and basic coordination during busy traffic times

Qualifications:

Minimum Requirements

Reliable and punctual

Strong interpersonal and communication skills

Comfortable interacting with both adults and youth athletes

Ability to follow systems and complete checklists

Available to consistently work assigned schedule

Preferred (Not Required)

Previous customer service experience

Experience in retail or hospitality

Interest in fitness or athletics

Who We Are

D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.

We value:

Energy

Accountability

Professionalism

Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we’d love to meet you.