Front Desk Associate

D1 Training - Melbourne

Front Desk Associate

Melbourne, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    About the Role:

    D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!

    Responsibilities:

    Greet and check in members and guests, providing a welcoming and professional front desk experience

    Manage phone calls, emails, and inquiries regarding memberships, programs, and facility information

    Create, schedule, and publish engaging content across social media platforms (Instagram, Facebook, TikTok, etc.)

    Capture photos and videos of training sessions, events, and facility highlights for social media use

    Monitor social media accounts, respond to comments and messages, and grow community engagement

    Process membership sign-ups, payments, and maintain accurate member records

    Support coaches and staff with daily operations and facility upkeep

    Requirements:

    Strong interpersonal and customer service skills with a friendly, outgoing personality

    Experience with social media platforms and basic content creation tools (Canva, CapCut, etc.)

    Highly organized with the ability to multitask in a busy fitness environment

    Basic computer proficiency and experience with POS or membership management software a plus

    Passion for health, fitness, and athletic performance

    Reliable, punctual, and a strong team player

    Previous front desk, customer service, or social media experience preferred

    About Us:

    D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.