Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

About the Role:

D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!

Responsibilities

Front Desk & Member Experience:

Greet and check in members and guests, providing a welcoming, professional first impression every time

Answer incoming calls and respond to emails and inquiries about training programs, memberships, and facility offerings

Support membership sales — presenting programs, following up on leads, and helping prospective members find the right fit

Assist with new member onboarding, facility tours, and program explanations

Manage day-to-day front desk operations, scheduling, and check-ins using MindBody

Keep the lobby and front desk area clean, organized, and on-brand

Social Media & Content:

Create, schedule, and publish engaging content across Instagram, Facebook, TikTok, and other platforms

Capture photos and video during training sessions, events, and facility highlights

Monitor and respond to social media comments, messages, and inquiries

Qualifications:

Previous front desk, customer service, or social media experience preferred

Proficiency in MindBody strongly preferred

Experience with membership or fitness sales is a big plus

Comfortable creating and editing photo/video content for social platforms

Strong communication skills and a genuinely outgoing, positive attitude

Reliable, organized, and able to multitask in a fast-paced environment

Passion for fitness and community — you don't have to be an athlete, but you should love being around them

About Us:

D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.