Front Desk Associate - Evening

NMMATC LLC

Front Desk Associate - Evening

Nashville, TN
Part Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Employee discounts

    Opportunity for advancement

    *We are looking for a candidate with strong customer service skills.

    ( Spanish and English speaking and writing are preferred)

    About Us: Nashville MMA Training Camp is a premier training facility offering classes in MMA, Jiu-Jitsu, Muay Thai, boxing, and fitness for all ages and skill levels. We’re committed to providing a welcoming and professional environment for everyone who walks through our doors, no matter their starting skill level.

    Job Description: We’re looking for a friendly and reliable Front Desk Associate to join our team! As the first point of contact for members and visitors, you’ll play a key role in creating a positive experience at our gym. Strong customer service skills are required.

    Time: Evening shifts are currently open.

    Responsibilities:

    Greet members, guests, and prospective clients in a professional and welcoming manner

    Answer phone calls, respond to emails, and communicate via text messages

    Call new leads and follow up with trial clients

    Provide accurate information about classes, membership options, and scheduling

    Assist with new member sign-ups and check-ins

    Maintain a clean and organized gym environment

    Handle payments, waivers, and other administrative tasks

    Communicate and enforce gym policies to all clients

    Give tours of the facility

    Maintain rental gear and keep up with gym laundry

    Requirements:

    Prior customer service experience (front desk, retail, hospitality, etc.)

    Strong communication and organizational skills

    Friendly, dependable, and professional demeanor

    Ability to multitask in a fast-paced environment

    Interest in martial arts or fitness is a plus, but not required

    Preferred:

    Fluent in both English and Spanish (speaking and writing)

    Job Type: Part-time

    Benefits:

    Employee discount