Benefits:

Employee discounts

Health insurance

Paid time off

Front Desk Agent – Fairfield Inn & Suites Parsippany by Marriott

Fairfield Inn & Suites Parsippany by Marriott is looking for a friendly, energetic, and customer-focused Front Desk Agent to join our team. The ideal candidate will provide exceptional guest service, ensure smooth front desk operations, and create a welcoming experience for all guests.

Responsibilities:

Greet and welcome guests with professionalism and hospitality

Handle guest check-ins and check-outs efficiently

Answer phone calls, respond to guest inquiries, and assist with reservations

Process payments and maintain accurate records

Address guest concerns and resolve issues in a timely manner

Coordinate with housekeeping and maintenance teams to ensure guest satisfaction

Maintain cleanliness and organization of the front desk area

Follow Marriott brand standards and hotel policies

Qualifications:

Previous hotel or customer service experience preferred

Experience with hotel PMS systems is a plus

Strong communication and multitasking skills

Ability to work flexible schedules, including weekends and holidays

Positive attitude and team-oriented mindset

Professional appearance and customer-focused personality

Benefits:

Competitive pay

Marriott hotel discounts

Growth opportunities within the company

Supportive and friendly work environment

Join our team and become part of a company dedicated to hospitality excellence and guest satisfaction.

Apply today!