Benefits:

Bonus based on performance

Health insurance

Paid time off

Come join our fun and growing physical therapy team at Flaherty Physical Therapy! We pride ourselves on putting patient needs first, providing exceptional care to our community, and supporting the growth and development of our employees. With clinics in Northborough and Hudson and plans to continue expanding, we are always looking for great people to join our dynamic team.

Front Desk Associate

Our Front Desk Associates are the face of our clinic and play a key role in creating an exceptional experience for every patient who walks through our doors.

Responsibilities include:

Answering phones and greeting patients

Scheduling and managing appointments

Registering and onboarding new patients

Collecting patient payments

Maintaining accurate and up-to-date medical records

Assisting with general front office and clinic administrative tasks

We are looking for someone who has:

A positive, team-player attitude

Excellent communication skills

Exceptional attention to detail

Strong reliability and professionalism

The ability to work independently and as part of a team

Outstanding customer service skills

A kind, caring, and courteous demeanor

A willingness to learn and grow

Strong time management and multitasking abilities

Good organizational skills

Strong computer skills

Confidence in their ability to thrive in a fast-paced environment

Experience in customer service, a medical office setting, electronic medical records, or verifying insurance benefits is a plus, but not required.

Position Details

This is a full-time position working between our Northborough and Hudson clinic locations.

Starting pay: $19.00 per hour

Opportunity to earn a monthly performance-based bonus

To learn more about working at Flaherty Physical Therapy, visit: https://www.flahertyphysicaltherapy.com/employment-opportunities/

How to Apply

If you enjoy working with people, take pride in delivering excellent customer service, are detail-oriented, and want to make a difference in people’s lives while working in a supportive team environment, we would love to hear from you.

Please email your resume and cover letter to our Front Office Manager, Olivia Terlizzi, at oliviat@flahertyphysicaltherapy.com.